Privacy Policy

Your privacy is important to us. It is VETOS ALPILLES’ policy to respect your privacy and to comply with any applicable laws and regulations regarding personal information we may collect about you, including on our website,, and other sites we own and operate.

This policy has been in effect since July 3, 2022 and was last updated on July 3, 2022.

Information we collect

The information we collect includes both the information you knowingly and actively provide to us when you use or participate in any of our services and promotions, and any information automatically sent by your devices when accessing our products and services.

Log data

When you visit our website, our servers may automatically record standard data provided by your web browser. It may include the Internet Protocol (IP) address of your device, the type and version of your browser, the pages you visit, the time and date of your visit, the time spent on each page, other details about your visit, and technical details that occur in conjunction with errors you may encounter.

Please note that while this information may not be personally identifiable by itself, it may be possible to combine it with other data to personally identify individual persons.

Personal information

We may request personal information which may include one or more of the following:

  • Name
  • Phone/mobile number

Legitimate reasons for processing your personal information

We collect and use your personal information only when we have a legitimate reason to do so. In this case, we only collect personal information that is reasonably necessary to provide our services to you.

Collection and use of information

We may collect personal information from you when you perform any of the following actions on our website:

  • Use a mobile device or web browser to access our content
  • Contact us by e-mail, social networks or any other similar technology
  • When you mention us on social networks

We may collect, hold, use and disclose information for the following purposes, and personal information will not be further processed in a manner inconsistent with those purposes:

We may collect, hold, use and disclose information for the following purposes, and personal information will not be further processed in a manner inconsistent with those purposes:

  • to contact you and communicate with you

Please note that we may combine the information we collect about you with general information or research data we receive from other reliable sources.

Security of your personal information

When we collect and process personal information, and for as long as we retain that information, we protect it by commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use or modification.

While we do our best to protect the personal information you provide to us, please be advised that no method of electronic transmission or storage is 100% secure, and no one can guarantee absolute data security. We will comply with the laws applicable to us with respect to any data breach.

You are responsible for the selection of any password and its overall security strength, ensuring the security of your own information within the limits of our services.

How long do we keep your personal information

We keep your personal information only as long as necessary. This period may depend on the purpose for which we use your information as described in this Privacy Policy. If your personal information is no longer needed, we will delete it or make it anonymous by removing all details that identify you.

However, if necessary, we may retain your personal information to comply with a legal, accounting or reporting requirement or for archival purposes in the public interest, for scientific or historical research or for statistical purposes.

Children’s privacy

We do not target any of our products or services directly to children under the age of 13, and we do not knowingly collect personal information from children under 13.

International transfers of personal information

The personal information we collect is stored and/or processed where we or our partners, affiliates and third party vendors maintain facilities. Please note that the locations where we store, process or transfer your personal information may not have the same data protection laws as the country where you originally provided the information. If we transfer your personal information to third parties in other countries: (i) we will make such transfers in accordance with the requirements of applicable law; and (ii) we will protect Personal Information transferred in accordance with this Privacy Policy.

Your rights and control of your personal information

You always retain the right to not provide us with your personal information, although your experience on our website may be affected. We will not discriminate against you for exercising any of your rights to your personal information. If you provide us with personal information, you understand that we will collect, maintain, use and disclose it in accordance with this Privacy Policy. You retain the right to request details of any personal information we hold about you.

If we receive personal information about you from a third party, we will protect it as described in this Privacy Policy. If you are a third party providing personal information about someone else, you represent and warrant that you have that person’s consent to provide the personal information to us.

If you have previously agreed to our use of your personal information for direct marketing purposes, you may change your mind at any time. We will give you the opportunity to unsubscribe from our email database or to unsubscribe from communications. Please be aware that we may need to ask you for specific information to help us confirm your identity.

If you believe that any information we are holding about you is inaccurate, out of date, incomplete, irrelevant or misleading, please contact us using the details provided in this privacy policy. We will take reasonable steps to correct any information found to be inaccurate, incomplete, misleading or obsolete.

If you believe that we have violated any relevant data protection law and wish to file a complaint, please contact us using the contact information below and provide us with full details of the alleged violation. We will promptly investigate your complaint and respond to you in writing, outlining the outcome of our investigation and the steps we will take to address your complaint. You also have the right to contact a regulatory body or data protection authority regarding your complaint.

Limits of our policy

Our website may contain links to external sites that are not operated by us. Please note that we have no control over the content and policies of these sites and cannot accept any responsibility for their respective privacy practices.

Changes to this policy

At our discretion, we may change our privacy policy to reflect updates to our business processes, current acceptable practices, or legislative or regulatory changes. If we decide to change this privacy policy, we will post the changes here on the same link through which you access this privacy policy.

If required by law, we will obtain your permission or give you the opportunity to opt-in or opt-out, as appropriate, of any further use of your personal information.

Contact us

If you have any questions or concerns about your privacy, you can contact us using the following details: